FAQ

What is included in the tour?

- Experienced English* speaking local guide - our urban anthropologists

- A drink at an authentic local cafe

- Taste local delicacies 

 

Does the tour visit the popular tourist sites?

We pride ourselves in being an alternative to the standard tourist experience by taking our customers "off the beaten path. As such, our tours do not go to typical mass tourism attractions.   We go behind the scenes into the local communities to places that are typically inaccessible to the average traveller.

 

What if it rains?

We will never cancel a tour due to rain!  The weather is unpredictable and rain can occur at any time. However, on days of heavy rain we may have to alter the itinerary.

What language is spoken on the tours?

All our walking tours are guided by locals - with curious minds and extensive local knowledge. We are offering unique and memorable travel experiences. They all speak English!

Do you have to be physically fit to join the tour?

Our tours are not designed for walking enthusiasts. We walk at a leisurely pace and make frequent stops at interesting destinations along the way. 

Do you offer private tours?

For larger groups (10+) it is usually not a problem to book a private tour. Please send your enquiries to contact@urbananthropologisttours.com. Additional charges may apply depending on the number of participants booked.

Can I pay my tour on the spot?

Yes! It's not a problem to pay in cash before the start of your tour.

Do you take credit card payments?

Yes, we do accept credit card payments when you make an online booking. 

What is your cancellation policy?

We require at least 24-hour notice prior to your tour departure time to receive a refund on pre-paid tour bookings. Otherwise, it is not a problem to cancel a booking by sending an email or Whatsapp to let us know.

Do you have availability?

Each tour-page has it's own dedicated calendar with live availability. Alternatively you can call or WhatsApp +31 643037917

Can children join the tours?

Yes! Children under the age of 13 years get 50% off walking tours. Small children under the age of 6 can join for free.

Do you offer children/family tours?

Not yet. We are working hard to develop other equally exciting fun and unique Urban Tours - away from the crowds!

Is there a discount for children?

Yes, children under the age of 14 years get 50% off regular prices. Small children under the age of 6 can join for free.

Where is the meeting point for the tours?

Have a look at the tour information

Do you provide a pick-up service from the hotel?

No, we request that our customers arrive at the departure point at least 5-10 minutes before tour departure time. 

*some tours offer Dutch speaking guides

© 2018 Urban Anthropologist